Decide Fast & Get 50% Flat Discount on This 2024Friday | Limited Time Offer - Ends In COUPON CODE: 2024Friday

Home
Dumps
PeopleCert
ITILSC-OSA

Practice PeopleCert ITILSC-OSA Exam Questions

1. Page: 1/7
  Total 26 Questions
Question No 1

Which of the following BEST describes the purpose of Event Management?

Choose the Choices:

To detect events, make sense of them and determine the appropriate control action

To monitor interactions and exceptions within the infrastructure

To monitor and control the activities of technical staff

To detect and escalate exceptions to normal service operation

A
Question No 2

Functions are best described as?

Choose the Choices:

Self - Contained units of organizations

Inter - related activities with a defined goal or output

Closed loop control systems

A team of IT staff who provide a single point of contact for all user communication

B
Question No 3

Technical Management is NOT responsible for?

Choose the Choices:

Maintenance of the technical Infrastructure

Documenting and maintaining the technical skills required to manage and support the IT Infrastructure

Defining the Operational Level Agreements for the various technical teams

Diagnosis of, and recovery from, technical failures

C
Question No 4

What is the difference between a Known Error and a Problem?

Choose the Choices:

The underlying cause of a Known Error is known. The underlying cause of a Problem is not known

A Known Error involves an error in the IT infrastructure, A

Problem does not involve such an error.

A Known Error always originates from an Incident. This is not always the case with a Problem

With a Problem, the relevant Configuration Items have been identified. This is not the case with a Known Error.

A
1. Page: 1/7
  Total 26 Questions
  
  Buy Now Latest Questions
Full Access
ITILSC-OSA Exam Features

In Just $79 Access Your All Questions

All Official Question Types

Interactive Web-Based Practice Test Software

No Installation or 3rd Party Software Required

Practice your Exam Questions (Free Demo)

24/7 Customer Support

Buy Now
Full Access
ITILSC-OSA PDF Dumps

In Just $ Access All PDF Questions

All Official Question Types

PDF Practice Questions & Answers

Printable & Portable Format

Download PDF Questions (Free Demo)

24/7 Customer Support

Buy Now