Avaya 72300X Exam Questions

[John William]

Information About Avaya 72300X Exam

Vender: Avaya
Exam Code: 72300X
Exam Name: Avaya Aura Communication Applications Support Exam
Number Of Questions: 93
Certification Name: Avaya Certified Support Specialist
Exam Language: English
Questions Type: MCQs
Material Format: PDF & Web Practice Test Software

[Milton Claude]

Prepare Avaya 72300X Exam Questions

Question No 1:
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket. 1. Clearly stated the problem. 2. Detailed the findings. 3. Clarified the problem. When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?

A. Identify a patch to fix the problem.
B. Update the Knowledge Management database.
C. Implement a solution.
D. Determine the cause.

Answer: D

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