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Question No 1

What is a contextual interview?

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A contextual interview takes place at any other location than the location where the user's interaction with the interactive system usually takes place, for example in a neutral environment, not their home or in a shop.

An contextual interview takes place in a neutral environment, for example in a meeting room.

A contextual interview takes place at the location where the user's interaction with the interactive system usually takes place, for example the user's workplace, their home or in a shop

Establishes focus groups

Question No 2

Fill in the blanks: The first activity in a usability test is to write the______. This describes the purpose of the usability test and Provides________and time estimates.

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Question No 3

Fill in the blanks: The primary purpose of a prototype is to serve as the basis for a________ often a__________.

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Question No 4

You have been asked to conduct a usability test of a car rental website. Which one of the following is NOT an appropriate task for the usability test?

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Find a phone number that you can call to talk to someone about your rental contract

Tell me what you think of the website's home page

Rent a car that meets your needs from a location and for a period that suits you and your budget

Rent a compact car from London Heathrow Airport. You need to collect the car tomorrow morning at 9 and return it to the same location, 4 days later at noon

Cancel a reservation that you had previously made

What is the charge for renting a GPS?

Question No 5

Fill in the blanks: A usability_________ shows what representative users are able to accomplish with the interactive system when they carry out representative__________. Eliciting__________ opinions from users, or _________ them, is not part of a usability__________.

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