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Question No 1

Which of the following objects can be replicated from SAP Service Cloud Version 2 to SAP S/4HANA? Note There are 2 correct answers to this question.

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Question No 2

You want to assign employees to multiple organizational units. Which action needs to be performed to achieve this?

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Assign employees directly to different organizational objects.

Enable the Primary flag in the organization unit.

Acquire an additional license for the required add - on.

Assign the employee at company level.

Question No 3

Which actions are prerequisites to utilize registered products? Note There are 2 correct answers to this question.

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Question No 4

You are an administrator and want different user groups to have different fields access in the UI in SAP Service Cloud Version 2. Which functionalities would you use to enable this? Note There are 2 correct answers to this question.

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Question No 5

What is the only way to change an active case type?

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