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Practice SAP C_C4H510_21 Exam Questions

    1. Page: 1/24
      Total 117 Questions
    Question No 1
    Which elements are used to calculate the due dates defined in Service Level Agreements (SLAs)? Note: There are 2 correct answers to this question.
    Choose the Choices:


    Question No 2
    Which elements can be used to restrict access to views? Note: There are 2 correct answers to this question.
    Choose the Choices:


    Question No 3
    Which action should an administrator take to get a system bug fixed within SAP Service Cloud?
    Choose the Choices:


    Question No 4
    Which objects are determined when you are using ticket routing in SAP Service Cloud? Note: There are 3 correct answers to this question.
    Choose the Choices:


    Question No 5
    Which tools can you use to dispatch a service technician to an open demand ticket? Note: There are 3 correct answers to this question.
    Choose the Choices:



    1. Page: 1/24
      Total 117 Questions