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Question No 1

Which area in the user interface can you use to resolve a customer complaint ticket?

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Question No 2

In Smart Edit, which of the following objects can you perform synchronization on? Note There are 3 correct answers to this question.

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Question No 3

What are key features of the SAP Commerce Cloud Rule Engine? Note There are 2 correct answers to this question.

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Question No 4

What are the key modules and functionalities of Intelligent Selling Services for SAP Commerce Cloud? Note There are 3 correct answers to this question.

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Recommendation module to provide product recommendations based on machine learning or custom configuration

Foundation module to collect customer behavior data

Customer Recovery module to bring customers back based on abandoned shopping carts or browser sessions

Test and Reporting module to provide test and report functionality for comparing and validating merchandising efforts

Segmentation module to associate customers to custom segments or user groups in SAP Commerce Cloud

Question No 5

Without needing to restart the server, how would you grant customers the ability to select from different colors, capacities, and form factors when purchasing a hard drive? Which product modeling approach should you choose?

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