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Question No 1

You have created a new application (script) in Orchestration Designer (OD). Which configuration steps in OD will allow you to place a test call to the new application?

Choose the Choices:

Select Application Routes > CDNs > Configured Routes > Select Application > Save

Select Application > Routes > Add Application > Save

Select Call Router > Application Routes> CDNs > Configured Routes > Add > Select Application > Save

Select CDNs > Add Application > Save

Question No 2

From the High Availability (HA) utility under Configuration, which menu selection can be used to validate that the Active and Standby servers are running?

Choose the Choices:

Question No 3

When performing a database restore, Avaya Aura® Contact Center (AACC) services must be shut - down before starting the restore. How are these services shut - down?

Choose the Choices:

Use the Stop Shadowing command on the SMMC System Tray to manually shut - down the services.

Use the System Control and Monitor utility to manually shut - down the services.

The database utility performs the shut - down automatically.

Use the Windows Services utility to manually shut - down the services.

Question No 4

A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup. In which default location should the engineer look to determine the success of the backup?

Choose the Choices:

C:\Contact Center\Logs\Common Components\DBMaintenance.log

D:\Logs\Common Components\DBMaintenance.log

D:\Avaya Aura\Contact Center\Logs\CommonComponents\CC_DBMaintenance.log

D:\Avaya\Logs\Common Components\CC_DBMaintenance

Question No 5

Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature. After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics feature?

Choose the Choices:

From CCMA > Launchpad > Multimedia > Agent Desktop Configuration > General Settings > Web Statistics

From Windows > Apps > Multimedia Dashboard > Web Statistics

From CCMA > Launchpad > Configuration > Agent Desktop Configuration > Web Statistics

From Windows > Administrative Tools > Services > Web Statistics

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